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Guides written from inside the products themselves, step by step and with the screens — for your store on Moving Stores and your register on Moving POS.
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Getting started- 01What is Moving?Moving is a family of two products that work together: Moving Stores for the online store and merchant dashboard, and Moving POS for the point of sale and restaurant operations, with its loyalty program.
- 02Create your storeCreate your account and your store together on the Moving Stores sign-up page: your account details, then the store's name, address, business type, country and plan.
- 03Set up and launch your storeThe setup wizard takes you through five steps: branding, a first product, payments, shipping or pickup and delivery, then launch. This is what must be in place before your store opens to customers.
- 04Find your way around the dashboardA tour of the Moving Stores dashboard: the sidebar and its groups, the store switcher, search and the command palette, what needs your attention, order alerts, the account menu and keyboard shortcuts.
- 05Get started with Moving POSMoving POS accounts are created for you by the Moving team, who hand over your sign-in details; there is no self-signup. Learn its four apps and where each runs, how to sign in with email and password, and which languages it speaks.
01Moving
Moving
Getting started, connecting the products, and common questions about the whole family.
02Moving Stores
Moving Stores
Your online store and merchant dashboard: setup, products, orders, design, payments and shipping, customers and reports.
- 9 articlesStore setupYour store's details and branding, locations and branches, team and permissions, domain and notifications.
- 7 articlesProducts and inventoryAdd your products or menu items, organise them into categories and collections, and track stock at every location.
- 6 articlesOrdersReceive, prepare and deliver orders, create one by hand, print the documents, and handle returns and refunds.
- 4 articlesStore editor and templatesPick a design or a ready template, edit the home page in the visual editor, and manage menus, pages and banners.
- 5 articlesPayments and shippingTurn on payment methods, connect Paymob, set up shipping zones and rates, and book shipments with Bosta.
- 3 articlesCustomersYour customer list and profiles, shopper accounts on your store, reviews and contact requests.
- 2 articlesMarketingCoupons, automatic discounts and promotions, and how they combine at checkout.
- 3 articlesAnalytics and reportsThe home dashboard, sales analytics, and reports and their exports.
03Moving POS
Moving POS
The point of sale and restaurant operations: setup, selling at the register, the kitchen display, branches, inventory, reports and loyalty.
- 7 articlesPOS setupSet up Moving POS: business details and taxes, the menu, staff and permissions, devices and printers.
- 10 articlesSelling at the POSOpen a shift, take an order, take the payment, follow the kitchen, and close the shift.
- 3 articlesOnline orderingYour restaurant's own ordering site, how its orders reach the till and the kitchen, and paying at the table.
- 5 articlesBranchesAdd your branches, set their hours, delivery zones and staff, and move between them.
- 4 articlesInventory and recipesIngredients and costed recipes, stock deducted with every order, transfers and low-stock alerts.
- 4 articlesReportsSales, item, shift and food-cost reports, and how to export them.
- 3 articlesLoyaltyPoints your customers earn with every order and spend at the till, and the Loyalty Garden where it is switched on.