Moving POSChecked against the product on
Add and edit a branch
From the branches screen in the back office you add a selling branch or a warehouse and edit its name, address, phone and printer. Opening hours, map link and the branch's WhatsApp number are set by the Moving team.
On this page
Before you start
- The Manage branches permission, which by default the Admin role has.
Every branch in Moving POS has its own till, shifts, business day and delivery zones, and its own prices if you want. From the branches screen you add a branch that sells, or a warehouse that holds stock and sends it to the branches but never sells.
Add a branch
Step 1: From the sidebar, open Business › Branches and click New branch.
Step 2: Enter the Name (EN), Name (AR), Address and Phone.
All four are required, and the phone must be a dialable number.
Step 3: Choose the Kind of site: Branch — sells or Warehouse — holds stock, never sells.
A warehouse never appears on the till's branch list, the ordering site or a delivery zone. A branch that has sold or opened a business day can't become a warehouse; create the warehouse as a new site.
Step 4: Leave Active ticked.
An inactive branch doesn't appear on the till or the ordering site.
Step 5: Enter the Receipt printer IP if the branch has a printer.
It is the printer's address on the branch's local network, such as
192.168.1.50. Tick Printer uses HTTPS if your printer needs it. More in Receipt printers.Step 6: Click Save.
Edit or delete a branch
- Click Edit on the branch's row to change its details, then Save.
- If a staff member changes the printer address from the till, a Changed at the till badge appears. Saving the branch form accepts the change and clears the flag.
- Test branch (development/QA only) leaves the branch out of fleet-wide dashboards and reports, while it keeps working as a POS.
- Delete removes a branch with no records. A branch with orders or other records is deactivated instead.
What the Moving team sets
Some branch details have no screen in the back office: opening hours, map link, the branch's WhatsApp number and its coordinates. The Moving team sets them for you; send us the new values whenever they change. Your ordering site shows them to customers, and the opening hours there are for information only: the site doesn't block orders outside them.
Why doesn't my branch show on the till or the ordering site?
Check that it is Active and its kind is Branch — sells; warehouses and inactive branches don't show on either.
How do I change a branch's opening hours or WhatsApp number?
Message the Moving team with the new values; they have no screen in the back office.
Can a staff member work at more than one branch?
Each staff member has one home branch. An Admin with no branch picks the branch on the till. More in Staff and permissions.