Moving StoresChecked against the product on
Turn on pickup and branch delivery zones
Turn on pickup at any location so customers can collect their orders. In restaurant and café stores, delivery is set per branch: its zones, fees, minimum order and preparation time.
On this page
Before you start
- The Manage locations & delivery zones permission.
- Delivery zones belong to the branches of restaurant and café stores.
Pickup and delivery are set on the location itself. In a restaurant store, Settings › Shipping & delivery says that pickup and delivery are set per branch, and shows only the branches card and the address checker: there are no shipping zones and no Bosta.
Turn on pickup
Step 1: From the sidebar, open the location: Inventory › Locations in shop stores, or Branches › Branches in restaurant stores.
Step 2: In the Ordering tab, turn on Pickup and save.
Ordering settings saved appears. The location must be active for pickup or delivery to work.
In shop stores, the locations that offer pickup show in the Store pickup card of the shipping settings, and customers collect their orders there.
Set up a branch’s ordering
Step 1: Open Branches › Branches, pick the branch, then the Ordering tab.
Step 2: Turn on Delivery, and enter the Minimum order and the Preparation time in minutes.
Zero as the minimum means no minimum. The preparation time is shown to customers as the earliest ready time.
Step 3: Turn on Scheduled orders if you want them.
Set Days ahead (0 means today only, up to 14) and the Slot length: 15, 30 or 60 minutes.
Step 4: Save.
To pause online orders for a while, click Pause orders at the top of the tab and choose a number of minutes or hours, Until tomorrow’s opening or Until I resume. Orders already placed are not affected.
Add delivery zones
Step 1: In the same branch, open the Delivery zones tab and click Add zone.
Fig. 2 —The list order is the matching order: customers get the first zone that covers their address. Step 2: Enter the Name, Fee, Minimum order, Free delivery over and Delivery time in minutes.
A fee of zero shows to customers as Free. Leave the optional money fields empty if you don’t need them.
Step 3: Choose the Areas it covers, keep Active on, then save.
Areas are cities, zones or districts. Inactive zones are skipped when an address is matched.
Step 4: Drag the zones to set the order they are matched in.
- There is no delivery radius around a branch. Map areas can only be imported, from Drinki POS or a file, and you can clear them; drawing them on a map isn’t available.
- If your store is linked to Moving POS (shown in the dashboard as Drinki POS), a zone’s name, fee and active switch come from the till. Details in linking the store to the till.
- Branch orders are delivered by the store’s own drivers, and when you get an order ready you can enter the Driver name and Driver phone.
- To check an address, pick the Branch and the address in Settings › Shipping & delivery, then Check, to see the delivery zone, Delivery fee, Minimum order and Delivery time.
How is a customer’s delivery fee chosen?
From the first active zone that covers their address, in the order of the branch’s zones. Each zone has its own fee, minimum order, free-delivery threshold and delivery time.
Can I draw a delivery zone on a map?
No. Pick cities, zones and districts, or import a map area from Drinki POS or a file.
What does my store need for delivery before it can launch?
A location that offers pickup, or, in restaurant stores, an active branch with delivery on and at least one active delivery zone.