MovingChecked against the product on
Record delivery-app orders at the till
Add each delivery app you sell on as a channel with its own prices, excluded items and commission, then enter its orders at the till by hand. There is no API link with Talabat, Elmenus or any other app.
On this page
Before you start
- You hold the Manage delivery apps permission, given to the Admin role by default.
A delivery app in Moving POS is a sales channel you set up once: its name, its prices, the items not sold on it, and its commission. The order reaches you on the app itself; the cashier then enters it by picking the app, so it is priced at that app's menu and its commission is counted in the reports. One app is shared by every branch.
Add a delivery app
Step 1: From the sidebar, open Business › Delivery apps.
Screenshot being updatedA capture from Moving POS in the new Moving look appears here as soon as it ships.Fig. 1 —Each app shows with its commission; its prices and exclusions open from here. Step 2: Click New delivery app and enter the Name.
Use the name your team knows it by, and leave Active ticked.
Step 3: Add the first commission option, then click Save.
Enter a Label and choose the Mode: Percentage, Flat fee or Percentage + flat fee. Then enter the Commission (%) from 0 to 100, the Flat fee (EGP), or both.
Set prices, exclusions and commission
Click Manage next to the app to open three tabs:
| Tab | What you set |
|---|---|
| Prices | A price per variant under Override price (EGP). Saving replaces all the prices with what is shown, and variants without an override use the standard menu price. |
| Exclusions | Tick a product to exclude it from this app entirely, or expand it to exclude specific variants. Saving replaces the full list. |
| Markup | The named commission options: Add option, edit or delete one. At least one option must remain. |
The app's price comes before the branch price, and the branch price before the base price. Commission is for tracking only and doesn't change what the guest pays. Deleting an app that has orders deactivates it instead.
Enter the order at the till
Step 1: Pick the app under Delivery app before adding items.
The menu shows at the app's prices, without its excluded items. The field shows when at least one active app exists, and it “Can only be changed while the cart is empty.”
Step 2: Pick a Rate if it appears.
It appears when the app has more than one commission option, and the order can't be completed until one is picked. With a single option, it applies itself.
Step 3: Add the items and complete the order as usual.
Track commission and margins
- The shift report has a Delivery apps section: Collected for apps, App commission, Kept (net), and each app by payment method. Net revenue is gross sales less delivery-app commission.
- Under What is left after commission, choose a range (the last 30 days by default) and click Measure margins. Each item shows its App price, Cost, Commission taken and what is left Per unit and over This range, with a verdict: Loss, Thin, No recipe, Not sold or OK.
Do Talabat orders reach the till by themselves?
No. Enter each order at the till after picking the app under Delivery app.
Why can't I change the app on an order?
Because the cart has items, and prices change with the app. Empty the cart, then pick the app.
Is the commission added to the guest's bill?
No. Commission is counted in the reports only; the guest pays the app's price.